Current as of January 1, 2026
Privacy Policy
Your privacy is important to us at Sadouq. We respect your privacy regarding any information we may collect from you across our website.
We provide a reliable platform that connects customers with trusted muslim business owners offering a wide range of services. Our goal is to make it simple for users to discover, compare, and book services with confidence, while helping businesses grow by reaching new customers.
We focus on delivering a smooth and secure experience for both customers and service providers. From browsing and booking to communication and payment, every step is designed to be efficient, transparent, and easy to use.
For customers, our platform offers access to verified professionals, detailed service information, and the ability to make informed decisions based on reviews and ratings. For business owners, we provide tools to market, communicate with clients, and build a strong online presence.
We are committed to maintaining high standards of quality, trust, and user satisfaction. By continuously improving our platform and listening to user feedback, we strive to create a service marketplace that is dependable, accessible, and beneficial for everyone involved.
What information do we collect?
To provide a reliable and efficient platform that connects customers with trusted businesses, we collect the following types of information:
1. Personal Information
When you create an account or use our services, we may collect details such as your name, email address, phone number, and profile information. Business owners may also provide business names, service descriptions, business verification documents and contact details.
2. Account and Profile Information
We collect information related to your account, including login credentials, preferences, and any details you choose to include in your profile.
3. Transaction and Booking Information
When you book or provide a service, we collect information about the transaction, including service details, appointment dates, payment information, and communication between users.
4. Usage Information
We automatically collect data about how you interact with our platform, such as pages visited, features used, device type, browser type, and IP address.
5. Location Information
With your permission, we may collect your location data to help match you with nearby businesses and improve service recommendations.
6. Communications
We collect information when you contact us or communicate with other users through the platform, including messages, inquiries, and support requests.
This information helps us operate the platform, improve user experience, ensure safety, and provide better connections between customers and businesses.
How do we use your information?
We use the information we collect to provide, improve, and maintain a safe and effective platform that connects customers with trusted businesses. Specifically, we use your information to:
1. Provide and Operate the Platform
To create and manage your account, enable service discovery, and facilitate connections between customers and businesses.
2. Process Bookings and Transactions
To handle service requests, appointments, payments, and related communications between users.
3. Improve User Experience
To understand how users interact with the platform, enhance functionality, and personalize content and recommendations.
4. Communicate with You
To send confirmations, updates, service notifications, and respond to inquiries or support requests.
5. Ensure Safety and Trust
To verify accounts, prevent fraud, monitor for suspicious activity, and enforce our terms and policies.
6. Support Business Operations
To provide service providers with tools and insights to manage their services and connect effectively with customers.
7. Comply with Legal Obligations
To meet applicable laws, regulations, and legal processes when required.
We only use your information as necessary to deliver our services and continuously improve the platform experience for all users.